Privacy Policy

 
Nordic Masur Last updated: June 2026
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Who We Are
This website, nordicmasur.com, is operated by Nordic Masur. We trade premium Karelian Masur Birch (Curly Birch) sourced from Finnish forests and ship worldwide.
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For any questions about this privacy policy or your personal data, contact us at: hello@nordicmasur.com
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What Data We Collect
We collect personal information only when you voluntarily provide it to us. This includes:
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Contact and quote request forms — When you fill in a form on our website, we collect your name, email address, phone number (if provided), and the contents of your message. We use this information solely to respond to your inquiry and provide you with a quote or other requested information.
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Email correspondence — If you email us directly, we store your email address and message to handle your request and maintain a record of our communication.
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Order and shipping details — If you place an order, we collect the information necessary to fulfil it, including your name, delivery address, and contact details.
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How We Use Your Data
We use your personal data for the following purposes:
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• Responding to your inquiries and quote requests

• Processing and fulfilling orders

• Arranging shipping and customs documentation

• Communicating with you about your orders or questions

• Improving our website and services

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We do not sell, rent, or share your personal information with third parties for marketing purposes.
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Cookies and Analytics
Our website is hosted on Wix.com and uses cookies to ensure the site functions properly. These include:
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Essential cookies — Required for basic website functionality such as navigation and form submission. These cannot be disabled.
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Analytics cookies — We may use analytics tools to understand how visitors use our website, such as which pages are visited most often. This data is collected anonymously and helps us improve the site. You can manage your cookie preferences through your browser settings.
 
We do not use advertising or marketing cookies.

 
Third-Party Services
We use the following third-party services that may process your data:
 

• Wix.com — Our website hosting platform. Wix processes data in accordance with their own privacy policy (wix.com/about/privacy).

• Shipping and logistics partners — When we ship an order, we share your delivery name and address with our logistics provider to fulfil the shipment.

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Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described above. Contact form submissions and email correspondence are kept for as long as needed to handle your inquiry and any resulting business relationship. You may request deletion of your data at any time by contacting us.
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Your Rights
Under the EU General Data Protection Regulation (GDPR), you have the right to:
 

• Access — Request a copy of the personal data we hold about you

• Correction — Ask us to correct any inaccurate or incomplete data

• Deletion — Request that we delete your personal data

• Restriction — Ask us to limit how we use your data

• Portability — Request your data in a structured, commonly used format

• Objection — Object to our processing of your data

 
To exercise any of these rights, contact us at hello@nordicmasur.com. We will respond to your request within 30 days.
 
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi).
 
Data Security
We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. Our website uses SSL encryption to secure data transmitted between your browser and our servers.

 
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
 
Contact
If you have any questions about this privacy policy or how we handle your data:
 
Email: hello@nordicmasur.com Website: nordicmasur.com